❓ Frequently Asked Questions
Because yes, we really do sell dildos.
❓ Frequently Asked Questions
Because yes, we really do sell dildos.
🛒 “Are your products body-safe?”
Hell yes. We only sell toys made from 100% medical-grade silicone - no phthalates, no mystery materials, no jelly junk. If it’s going in or near your body, it better be safe.
📦 “What does the packaging look like?”
Boring. On purpose.
We ship everything in plain, unmarked packaging. No logos, no “Sam’s Dicks” return address, no awkward postman side-eye.
⏱️ “How long does shipping take?”
Handling time is 1–2 business days, and shipping typically takes 8–12 days depending on your location. Fast, discreet, and worth the wait.
🌍 “Do you ship internationally?”
Right now, we’re keeping it local - but international shipping is coming soon. Sign up for our emails and you’ll be the first to know when we start sending dicks worldwide.
🧽 “How do I clean my dildo?”
Easy:
Wash with warm water and mild soap
Or use a toy cleaner if you're fancy
Air dry, store in a clean space
(Also: don’t share unless you're using condoms. Sharing is caring, but hygiene is hotter.)
🔄 “What’s your return policy?”
Due to the intimate nature of our products, we do not accept returns. However, if your order arrives damaged or defective, we’ll make it right. Promise.
🕵️ “Will anyone know I bought from you?”
Only you, your bank, and maybe your cat. We respect your privacy like it’s our own. No email blasts. No surprises. Just discreet, respectful service.
🤷 “Can I ask a weird question?”
Please do. Email us anytime at support@samsdicks.com - we’ve heard it all. Literally.